1. Who we are
TeraPaw Studio ("we", "us") operates this website to sell pet, home, beauty, and desk essentials to customers in Brazil, Poland, and Indonesia. Our contact email is support@terapawstudio.com.
2. What we collect
- Order data: name, shipping address, email, and order details you provide at checkout (collected by our payment processor, PayPal).
- Contact data: messages you send to our support email.
- Technical data: device, browser, and approximate location inferred from IP, used for analytics and security.
- Cookies: see our Cookie Policy.
3. How we use it
- To process and fulfil your order.
- To send order and shipping updates.
- To respond to support requests.
- To improve the site and measure performance (with your consent where required).
4. Legal basis (EU/Poland)
Where the GDPR applies, we process your data on the basis of contract performance (to fulfil your order), legitimate interest (site security, analytics with consent), and consent (non-essential cookies and marketing).
5. Sharing with third parties
- PayPal — processes your payment and collects the delivery address you enter at checkout.
- Logistics providers — receive your shipping address to deliver the order.
- We do not sell your personal data.
6. International transfers
Your data may be processed outside your country of residence (for example, by PayPal or our logistics partners). We rely on the safeguards those providers maintain.
7. Your rights
You may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, email support@terapawstudio.com. EU residents may also lodge a complaint with their local supervisory authority.
8. Data retention
We keep order records for the period required by tax and consumer law, and delete or anonymise other data when it is no longer needed.
9. Children
This site is not directed to children under 16. We do not knowingly collect their data.
10. Changes
We may update this policy and will post the new version with a revised date.